Bank of America - Quicken

What's the difference between the Bank of America account types in Quicken 2011, specially Bank of America - Quicken and Bank of America - California? A few days ago, all of my Express Web Connect with BofA - California stop working, so I deactivate all 7 accounts, reactivated with BofA - Quicken as the account type, now they are all downloading again. I would like to know what happened, and the difference between the two account types. All of my accounts are in California, and they had been successfully downloading for more than a year.



Each finanacial institution decides what entries you will see for what is supported by Quicken so this is really a BoA quesiton, but I think the answer is basically which servers you will be takling to.  I suspect that "California" is special for either the fact that is where I believe BoA started or because of the rules of the state and such.  BoA is basically saying we are going to offer certain deals to people in California and other deals for people that are not in California.

What this just means to the user of Quicken is that if you try to connect to the wrong BoA "financial institution setting" it might not be able to see your accounts, because your accounts are not serviced by those servers.

Now if we aren't just takling about a different financial institution name (and as such different servers), but also a different type of connection like going from Express Web Connect to Direct, that can certainly affect the reliability of how you are connecting.

Web Connect/Manual - Dowload from financial institution's web site.
Express Web Connect - Quicken tries to automatically log into fianncial institution's web site.  Quicken may or may not support for your financial institution.
Direct/(OFX protocol) - Contact specail OFX server and use a set protocol for downloading so no problems with changing web sites.  Financial institution may not support this and you might have to pay for it.  It is needed to do bill pay through Quicken to your financial institution.

All the above accounts are supported by BoA.  I hear the charge for Direct, but if you get the right accounts or such they might wave fees.
Was this answer helpful? Yes No

No answers have been posted

More Actions

People come to Quicken Community for help and answers—we want to let them know that we're here to listen and share our knowledge. We do that with the style and format of our responses. Here are five guidelines:

  1. Keep it conversational. When answering questions, write like you speak. Imagine you're explaining something to a trusted friend, using simple, everyday language. Avoid jargon and technical terms when possible. When no other word will do, explain technical terms in plain English.
  2. Be clear and state the answer right up front. Ask yourself what specific information the person really needs and then provide it. Stick to the topic and avoid unnecessary details. Break information down into a numbered or bulleted list and highlight the most important details in bold.
  3. Be concise. Aim for no more than two short sentences in a paragraph, and try to keep paragraphs to two lines. A wall of text can look intimidating and many won't read it, so break it up. It's okay to link to other resources for more details, but avoid giving answers that contain little more than a link.
  4. Be a good listener. When people post very general questions, take a second to try to understand what they're really looking for. Then, provide a response that guides them to the best possible outcome.
  5. Be encouraging and positive. Look for ways to eliminate uncertainty by anticipating people's concerns. Make it apparent that we really like helping them achieve positive outcomes.

Select a file to attach:

Do you still have a question?

Ask your question to the community. Most questions get a response in about a day.

Post your question to the community
or contact us