QW2014 Home & Business won't load

I recently upgraded from Quicken Home & Business 2011 to the 2014 version.  Initially the upgrade made the conversion fine, but after using this platform for about one week it now gets a "Not Responding" message in the header during the boot process and the boot times out after a few minutes.  I had a similar issue with the older 2011 version when downloading stock quotes which took a little time, but it usually resolved itself within a minute or so and never timed out.

I have been using this product for nearly 20 years to manage both my personal affairs and small business matters and as a result there is a massive amount of information through which the program must sort and calculate (my QDF data file is 67 MB), so I assumed that this is where the problem lie with the older 2011 version.  I had hoped the upgrade would resolve this little problem but instead it has done just the opposite making it much worse.  Perhaps my needs have outgrown the capacity of the program.  Have I been naive in the hope that the data handling capability of the software would grow along with incremental size of data files generated through years of use by a loyal customer base?   Any opinions?

Finally in my efforts to determine where the problems is, I tried rebooting my computer in the Safe Mode for a clean boot of Quicken.  Under those conditions it boots without a problem.  So there appears to some sort of conflict with a program that also boots during start-up.

Is anyone aware of any such conflicts.  Thanks.

Answer

1 person found this helpful

I too, have been using Quicken for about 20 years. I just recently upgraded from 2011 to 2014 H&B and had the same exact problems. First the program would not load, then not respond. I ended up reinstalling the 2014 twice and it works fine now. I'll keep posting if I experience any further errors or glitches with the software.

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