This post has been closed and is not open for comments or answers.
Quicken Community Home Page

With the problems Quicken is having with 2014 how can they stop phone support for 2013.

We purchased a new computer and downloaded Quicken (which I've used for years) but we can't download transactions (error code 0l-297-a). I've tried the chat route but they just refer to the help menu for their answers. This getting is getting quite frustrating with no help from Quicken.
  • MShiggins asked how I answered the four questions -
    1. Quicken for windows,
    2. Version 2013,
    3. Problems downloading transactions
    4. Error code
Have you read this article? 

Have you searched this Community for the numerous OL-297 - related threads?

What is the exact release number for your Quicken 2013? If clicking on Help / About Quicken does not show "2013 ... Release R12", you are missing bug fixes. For update instructions see:

  • Yes - I do have release R12 and have reviewed all the info I can find on OL-297,

Similar questions other people found helpful: