Quicken 2014 Slow to Respond Flashing Hourglass With Each Entry

Upon pressing the enter key for each transaction, the icon with the hourglass and pointer flash for several seconds before the entry is completed. I am running Quicken 2014 on a newer Windows 8 machine. This is not a computer speed issue for the computer is definitely powerful enough for these simple tasks.

Anyone know of a good alternative software to use for I am not happy.

Answer

9 people found this helpful

I solved this problem by changing the default "Tab" to "Bills" versus "Home".  It seems apparently your default tab tries to refresh after any change in any particular register you might happen to be working in.  If you have a big file and a lot of graphs, etc on the Home tab this can take a while given the way Quicken has apparently coded their background (or in this case lack of good background processes in the software).  I'm guessing the "Bills" tab does not require as much (if any) refresh effort after a change is made in a register, therefore the spinning mouse pointer delay goes a way.  At least it did for me. (I am running 2013 with about a 100MB file, but I bought and tested 2014 and the above worked as well.  I'm just waiting for a few more updates to 2014 before using daily).  Regardless, at the end of the day the problem seem to be the result of a sub optimal implementation of refreshing the tabs after a registry update.
Was this answer helpful? Yes No
3 additional answers

No answers have been posted

More Actions

People come to Quicken Community for help and answers—we want to let them know that we're here to listen and share our knowledge. We do that with the style and format of our responses. Here are five guidelines:

  1. Keep it conversational. When answering questions, write like you speak. Imagine you're explaining something to a trusted friend, using simple, everyday language. Avoid jargon and technical terms when possible. When no other word will do, explain technical terms in plain English.
  2. Be clear and state the answer right up front. Ask yourself what specific information the person really needs and then provide it. Stick to the topic and avoid unnecessary details. Break information down into a numbered or bulleted list and highlight the most important details in bold.
  3. Be concise. Aim for no more than two short sentences in a paragraph, and try to keep paragraphs to two lines. A wall of text can look intimidating and many won't read it, so break it up. It's okay to link to other resources for more details, but avoid giving answers that contain little more than a link.
  4. Be a good listener. When people post very general questions, take a second to try to understand what they're really looking for. Then, provide a response that guides them to the best possible outcome.
  5. Be encouraging and positive. Look for ways to eliminate uncertainty by anticipating people's concerns. Make it apparent that we really like helping them achieve positive outcomes.

Select a file to attach:

Do you still have a question?

Ask your question to the community. Most questions get a response in about a day.

Post your question to the community
or contact us