This post has been closed and is not open for comments or answers.

How do I fix the EWC-DC mismatch?

I upgraded from a problem free 2009 to 2012. Kept getting the message described and followed the steps in Quicken support. Now I can't download transactions from my bank.
  • I just want to upload my credit card (spirit airlines) not any other accounts
  • I keep getting the error after I try to download that says go to quicken.com/support ewc-dc mismatch , I don't know what I am to do now that i'm here.
  • Start by clicking on the link in Quicken Steve's post below - which is where I believe the "error" intended to direct you, rather than to this Community.
I'm not sure which FAQ you followed, but this is the correct one http://quicken.intuit.com/support/help/bank-download-issues/message--ewc-dc-ol-238-mismatch/GEN82884.html

If those steps do not resolve the issue contact support at https://quicken.custhelp.com/app/contact/plvl1/win. We need to gather some log files and see exactly what they say in order to determine next steps.