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problems with Quicken 2014

Having all sorts of problems with Quicken 2014:  Can't locate a tab for Mobile/Alerts unless they mean the one in preferences.  Where is says lets get started I click and nothing happens. My mobile android app for Quicken 2014 won't let me sign in, keeps telling me my user name or password is incorrect.  It works everyplace else.  Can't wait until I can get a refund and reinstall the 2013 version, at least that worked.  I don't know what has happened with Intuit/Quicken but I'm a little about their products lately.  I'm going to start looking for another personal finance program and something to replace Turbo Tax.