2014 Mobile not able to add picture with ios 7

Interesting new issue with the "amazing" new Quicken 2014 for windows (sarcasm intended.)

When I click to take a photo of the receipt, the app freezes in the picture screen. Clicking "retake" or "Use" does nothing. I need to exit, close and restart the app to make it work. When that is done the mobile app loses the picture I took.

Most of us upgraded to 2014 from 2013 for the mobile receipt attachment feature as almost everything else is the same. After crashing for a week in converting my 2013 data file, I now have the mobile app which is useless.

If anyone has any ideas, let me know - as for Intuit, well..you already know what you need to do.

Answer

4 people found this helpful

Same problem here.  And, I upgraded for the same reason... to get this functionality.  

I have noticed that it works fine if you take the photo first, just as you would take any photo, and so that's now on the phone... next, create your transaction in Quicken and instead of "take photo" hit "choose photo from library," and select the photo you just took.  Not to say this won't crash eventually... but so far so good.  

Hope this helps.

And yes, Intuit -- please fix this ASAP.  It was the entire selling case you made for the software upgrade.
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