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Credit Cards show a negative balance

For all Credit Cards, all Charges and Payments are shown as positive numbers.

However, a negative balance indicates an amount owed and a positive balance indicates an overpayment (credit balance). This is counter-intuitive.

The problem is that Charges are Subtracted from the Balance and Payments are Added to the Balance. It would be really desirable if users had the option to select how Charges and Payments were applied. How can I reverse the way Charges and Payments are now applied so that Charges were Added to the Balance and Payments were Subtracted from the Balance?

    First make sure you are sorted in Date order with the newest date at the bottom. If you are not then click the DATE Column heading to sort.
    Sounds like you're running a credit balance. Is the balance in red or black? Look back through your transactions and maybe you'll spot one that was entered backward. Or a payment in the charge column or a charge in the payment column. Look around back where this first started happening.  Or maybe you are missing some charges? 

    If the balance is in Black, it means you have a credit on the card.  Like if you overpaid the bill or got a refund for something you returned.   When you enter a charge it will reduce (decrease) the credit you have available on it.  

    Also make sure you have the right starting balance.  If it's zero you might need to add a beginning balance for when you started the account in Quicken.

     The credit card balance you OWE should be in RED. If the balance is Black then it's showing the credit card company owes you and you have a credit balance. And then when you make a payment it's like the cc owes you more. So you need to go back though your entries and find where the balance switched to black to being in your favor.

    See this for more info…..

    • Basically you can't change it.  The balance is what it is.  It's basic math.  If it's wrong you have to find out why.
    • Thank you for taking the time to comment on my question.  I do not have an error and Quicken is not wrong.  I do understand why the payments and charges are applied as they are.  However, for me, I would like the option to reverse the way in which they are applied.  Thank you.

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