Quicken home and business 2004 crashes after clicking backupHi,
For the past week now I have been wrestling with Quicken 2004 on my company's server (Microsoft server 2003) in a vain attempt to correct what appears to be a problem that is occurring for no reason at all.
After working on the data file for an hour or so, the employee will click backup and close the program. Upon closing or Reopening of QuickenCashbooks Home and Business 2004, quicken will sometimes display the following error:
"Quicken has encountered an unexpected problem and needs to close. Please restart your computer before opening quicken again."
The file has been sent to Reckon for reconstruction, which fixed a smaller issue with a "phantom" account and 27 missing transactions, so the file validate function reveals no errors to speak of, and Reckon have not yet provided a solution.
The file size is 39mb and at present the employee is trying to purge the file as he believes this will make the file size smaller and fix the problem, but I believe, seeing as I have tried and restored many backed up copies of the file, that it is almost like a ticking fuse, something that shuts off at a certain time for some unknown reason.
I have tried installing quicken clean on a windows 2007 computer and it yielded the same error.
I have tried restoring backups and it yielded the same error.
I have tried almost everything, does anyone have any thoughts?