How do I contact Quicken Bill Pay by phone?

A duplicate car payment generated by Quicken Bill Pay has left me with multiple bank fees totaling $200.00. I can not get in touch with them.

Answer

1 person found this helpful

Check this out for support.

Canceling the Quicken Bill Pay Service
Updated: 11/12/2010 | Article ID: 1084
http://quicken.intuit.com/support/articles/online-services/quicken-bill-pay/1084.html

There is a phone number listed.

This is from their web site

Terms and Conditions

Procedures for Investigating and Resolving Errors Involving Electronic Funds Transfers
If you think your statement is incorrect or you need more information about a Services transaction listed on the statement, we must hear from you no later than ninety (90) days after you received the FIRST statement reflecting a problem or error involving an electronic funds transfer. We will extend this period by a reasonable time if you can show that a delay resulted from your initial attempt to notify the bank or other financial institution where you have your Payment Account. To contact us about errors or questions or transactions:

    Telephone us at 1-877-486-8844
    Write us at: quickenbillpay@billsupport.com
    Customer Service

When you write or call us, you must:

    Tell us your name and the account number we issued to you at the time you enrolled for the Services.
    Describe the payment and/or transfer you are unsure about (Payee name, account information, transaction date, transaction amount) and explain as clearly as you can why you believe it is an error or you need more information. If possible, please provide us with a confirmation number for the transaction (confirmation numbers are displayed on the Payment Details page, which can be accessed from either the Outbox or Payment Activity pages on the website).
    Tell us the dollar amount of the suspected error.
Was this answer helpful? Yes No
Default user avatars original d5efadcf497ea7b3d86c6f8d148d66633a29ce78fa8391af628adf32d9989354
SuperUser

No answers have been posted

More Actions

People come to Quicken Community for help and answers—we want to let them know that we're here to listen and share our knowledge. We do that with the style and format of our responses. Here are five guidelines:

  1. Keep it conversational. When answering questions, write like you speak. Imagine you're explaining something to a trusted friend, using simple, everyday language. Avoid jargon and technical terms when possible. When no other word will do, explain technical terms in plain English.
  2. Be clear and state the answer right up front. Ask yourself what specific information the person really needs and then provide it. Stick to the topic and avoid unnecessary details. Break information down into a numbered or bulleted list and highlight the most important details in bold.
  3. Be concise. Aim for no more than two short sentences in a paragraph, and try to keep paragraphs to two lines. A wall of text can look intimidating and many won't read it, so break it up. It's okay to link to other resources for more details, but avoid giving answers that contain little more than a link.
  4. Be a good listener. When people post very general questions, take a second to try to understand what they're really looking for. Then, provide a response that guides them to the best possible outcome.
  5. Be encouraging and positive. Look for ways to eliminate uncertainty by anticipating people's concerns. Make it apparent that we really like helping them achieve positive outcomes.

Select a file to attach:

Do you still have a question?

Ask your question to the community. Most questions get a response in about a day.

Post your question to the community
or contact us