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Why does a split transaction from my bank account not show up in the Rent Center even though properly tagged and categorized?

I am new to Quicken Rental Property Manager. I have several transactions that list in the Account Overview when downloaded as "Regular Deposit" under Payee. I split these transactions since the single transaction invovles multiple rent payments from different properties. Under the split I categroize them as "Rent Recieved" and tag them each to the appropriate property. However, in the Rent Center, not all transactions appear and those that do appear as "Regular Deposit" on a separate line below the name of the Tenant associated with the property.

Why are not all split transactions appearing where i think they should?
Is there a way to have the split transactions appear on the SAME line as the tenant name of the tagged property rather than a separate line listing "Regular Deposit"?
    The rent center works off of scheduled reminders.  I found that transactions entered any other way may or may not work as expected.  I set up a cash account (undeposited funds account) to receive my rents instead of the checking account.  All rents received will go to the cash account.
    When you have a pile of rent checks to deposit, create a single transfer from the cash account to the checking account.  The tenants will get properly credited and the transfer will then match the bank's download.
    • Hogeye - thank you.  So, if I understand, I create a new account for cash and place it anywhere? Then, after i download transactions from my "Rental Property" bank account, I transfer them into that cash account, and then i do the split that tags them into the rent center?
    Create the cash account for rental spending.
    Receive rent from tenant and send it to the cash account.
    When you make a deposit, transfer the money to the checking account. It will sit there as a transfer from the cash account.  You will see [cash account name].
    When the deposit is downloaded from the bank, manually match the deposit to the transfer.  No need for splits because Quicken will see it as a transfer from the cash account.  The categories and tags will be preserved.
     Hope this makes sense.
    • Great - thanks. I think i ave it working as i would like now. A follow up, though. I have one property on a lease to purchase agreement. He pays as part of his monthly check 1) rent, 2) a rent premium, 3) a portion of his purchase option fee, and 4) a portion of his security. (it is a friend and i am letting him pay off these various items slowly rather than upfront.)

      Here is the problem. How do i get these different amounts to show up differently? In particular, I woudl like each of these items to show up in teh Rental Center (except the secuirty deposit payments, which should be listed with liabilties). But since i am not doing the split any more, how do i get all that to show up clearly?
    • You can still create the split for that one tenant when you receive the payments.  It will all still go to the cash account and the categories will be preserved.
      Think of the cash account as your wallet or box to hold the checks until you make it to the bank.
      Hope this helps.
    • I distinctly have the same problem with 2010 RPM. The problem manifests itself only in split transactions. Step by step:

      1. Go to Rent Center.
      2. Enter Rent for one property (of course with the correct Tag).
      3. Enter Rent for second property.
      4. Both rents show up fine on the Rent Center and related reports.
      5. Go to checking register.
      6. Match both rents with a SINGLE downloaded bank transaction to reconcile with bank statement (they were deposited together).
      7. Now the check register shows this as a split transaction with the Tags following the Categories separated by a slash ("/").
      8. The rent deposits NO LONGER SHOW in Rent Center or related reports.

      The problem is clearly with split transactions.

      Creating a Clearing Account as suggested by Hogeye would certainly solve the problem. However, it seems ludicrous to go back and find all the split deposits and reenter them. Is there any way to undo the Match Manually process and keep them as separate transactions?
    Yes,going back to fix what's done could take a little time.  Why not just start 2011 and only go back to January?  Since the taxes should be done for last year, start for next year's report.
    • This is what i ended up doing - just not worrying about 2010 and simply going back for this year, which was not so bad since i saw the problem in February. Still, I hope Quicken is reading this and related threads.
    • Hogeye - so, now that i have the one problem fixed, another emerges. Since I made the adjustments we discussed with a cash account, when i check under the Rent Center for Profit-Loss, my income is doubled! Under "recorded deposits" it is recording not only the tagged desposits to the cash account, but also the transfers to the bank account. I have tried moving the cash account around and hiding it in various permutations, but that does not seem to work. Oddly, this doubling only occurs in the Profit-Loss window, nowhere else. Any ides?  Robbie
    That does sound strange.  I don't suppose you've categorized or tagged the transfer have you?  Also possible is that if your checking account intent is for Rental and Quicken automatically gave it a Schedule E tax line item.   Check that you don't have the red tax line check mark showing on the matched transfer in the checking account register.
    • None of that seems to apply. Under my "Rent Property" accounts are the following "Cash Account", the bank account itsel, and "Security Deposit Liability."  As I enter the rent checks into the Cash Account, I categorize them as "Rents Recevied" and tag each of them to the corresponding property; I also list the indvidual payee. When i transfer that amount, the payee is "Transfer Money", the category is the bank acouunt name, and there is not tag.

      When I then look at the bank account, I see the payee as "Regular Deposit" with no category or tag. The amounts are correct in the Rent Center in everything EXCEPT the "Profit-Loss" report. I see no special mark to shwo me if there is Schedule E designation, though. Perhaps i am overlooking that?  Where would that be since the checking account intent is indeed for the rental.
    • I don't have it in front of me but in the checking register look for the dialog to select columns and check the one to show tax items.  I think you can click the little gear icon in the top right beside the balance column or in the account action>register columns.
      The tax item icon would show near the check number column if it was on...red ball with a white check mark.
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