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Express Web Connect

When I attempt to add my credit card account from Wells Fargo The account does not appear in the list with the rest of my accounts from Wells Fargo.  I know it is not a password issue because 3 other accounts from Wells Fargo apear in the list.  I have contacted Wells Fargo but they said being I am using Express Web Connect it is a Quicken Server issue.
    First, make sure that the account does not think it has an active connection in One Step Update on the Online Services tab of Account Details.
    Next, download a .QFX Web Connect file for the account from the WF website.  Quicken should try to process it.  Make sure that it "links" to the proper account and does NOT create a "new" account.
    Once you have successfully done a download to the account, Quicken should have all the info it needs to activate OSU.  Go to the Online Services tab and try activating OSU.  Hopefully, you will establish an Express Web Connect connection.

    • I have tried this and I am able to do a manual download from WF and that works but when I attempt to add the account to Express Web Connect I still do not see the credit card acount.
    • I had difficulty with transition from Wachovia to Wells Fargo.
      After a couple hours online with WF Tech I could not get Webconnect to work.
      They suggested change to Direct connect and it worked.
      They do not charge a fee for prior Wachovia customers.
    • Thanks for your input.  Yes that was discussed while speaking with the WF rep, the only difference being a long time WF customer we would be charged $3.00 a month for that service.
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