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Using 2013: I have a new Chase Bank Credit Card xxx6 and an account that is no longer active XXX3.

One did not replace the other one for one, the replacement account XXX9 is getting it's data downloaded just fine.  I have a Chase Bank Credit Card xxx6 and an account that is no longer active XXX3.  Both are set up in Quicken; only xxx6 is on-line at Chase.  I am "downloading activity" (i.e. transactions) from xxx6 but it is going into the old account # in Quicken XXX3. 
I've seen various questions about this but I can't tell if my issue is the same as others, so I'm asking it the best way I know how to explain.
1.  Figure out why the Chase xxx6 is going into the Quicken XXX3 account and fix that.
2.  Transfer or Move or Combine the previously downloaded xxx6 that is now in the XXX3 account in Quicken.

Thank you for your help with this.
  • I am more then willing to assist..  Have some questions first...  did you get a new Chase credit card # because your old Chase card had been lost and or compromised?  Do you have a Quicken manual or Quicken automatic backup created just before this issue?
  • Thank you.  Yes,  XXX3 was the compromised card, occurred in  Aug 2012; new card number issued was XXX9; XXX9  gets correct downloads.  The XXX6 card was not compromised and is the data that is downloading to the XXX3 card.  Another issue that I just thought of could be that I upgraded from 2010 to 2013 sometime last year or early this year (after the card was compromised) when I was trying to get caught up on my quicken accounts.  

    The current backup(s) get confusing as well because I have been trying to figure out what had been happening and would pull up different ones into Quicken.  If I was going to try to restore today (so I could see what file it would go to), my hard drive file it goes to is labeled as Current_2012-12-28-2013-5-21.PM11.16 showing last modified 5/21/2013 11:16 which was the last time I worked on Quicken.  It is located in Libraries, Documents, Quicken, Backup.

    When I search for "Current_"  on my hard drive files I also have the following under My Documents, Quicken:
    CURRENT_2012-12-28-28OFXLOG.DAT  (Date modified 3/30/2013 10:33AM  DAT File
    CURRENT_2012-12-28-28OFXLOG.DAT (Dated modified 7/10/2013 9:57AM DAT File
    Backup toUse This One thru Oct Oct. 2012 (Date modified 3/31/2013 12:45PM Quicken QDF backup data file 63,400KB
    CURRENT_after downloading-2013-05-21 (Date modified 5/21/2013 11:15PM Quicken QDF backup data file 63,496KB
    CURRENT_2012-01-28 (Date modified 3/31/2013 10:36PM Quicken QDF data file 59,014KB
    CURRENT_2012-10-07 (Date modified 5/21/2013 11:13PM Quicken QDF data file 59,456KB)  
    CURRENT_2012-12-28 (Date modified 7/9/2013 10:49PM Quicken QDF data file 64,892KB)

    Last, there is also a folder labeled Q10Files - Date Modified 2/13/2013 and in it is two files:
    CURRENT_2012-01-28 (Date Modified 2/13/2013 7:34PM Quicken QDF data file 55796 KB
    CURRENT_2012-01-28 (Date Modified 2/13/2013 10:53PM Quicken QDF data file 60,004 KB
    If I remember correctly, as I was working on this in February, I pulled in the 1/28/2012 file thinking it was 2013 and realized it wasn't the right one.  Then went back to the 2012-12-28 file which had the work I had done in October on it (I think).
     
    I have other back ups on an external hard & thumbdrive as well!  I'll not list those.  In any event, I obviously have no clue what I have done between the compromised card, upgrading to Quicken 2013 and then realizing  that the XXX6 data from Chase is downloading into XXX3.

    Bottom line, at this point I don't really care where data is on these 3 cards (like I said before, Chase only lets me download activity for the past 3 months on the 2 current cards (XXX9 & XXX6) and what I've been trying to do is get all the activity either manually from my statements or downloaded so that we can do our 2012 taxes!  And my confusion has stemmed from the XXX6 card going to the XXX3 card. What do you suggest as the simplest solution to get my data fixed or I should just give up and leave XXX6 going to XXX3, now that I know what is happening?  THANK YOU SO MUCH FOR YOUR HELP & PATIENCE!!!
  • Thank you so much for taking the time to read and respond.  I know it's confusing and every time I'd go to update data/download, I'd get confused & frustrated and put it aside.  Yes, keeping up to date and backed-up has been my intention and some years have been much better than others (been using Quicken itself since 1995 or 1996, so you'd think I'd know something like this).  Thank you again.  I really appreciate all of the people who try to help others thru this Quicken Community!
  • BillArf:  Thank you again.  I have read thru the link you provided, printed it out and am now trying to figure out what I should do.  My situation is a bit different because it's not a straight change from the old number and link the new number to it.  Let's forget about all the back-ups and see if I can provide a more straight forward explanation of where things are right now (I don't want to use any of the old back-ups as subsequently, I have entered data manually into these accounts (because I wasn't downloading from Chase into Quicken on a regular basis and missed some transactions):

    1.  OLD ACCOUNT 0663 was compromised last August; NEW ACCOUNT  #0059 to replace it
    2.  NEW ACCOUNT #0059 was set up in Chase and all existing/previous 0633 transactions & statements were connected to the new #0059 by Chase. In Quicken, I handled the above by adding a new account for #0059; didn't link the two, just ended one and started the other.  Everything was/is in order with the 0063/0059, downloading correctly new transactions into my new 0059 account in Quicken and still is.  All transactions currently made with #0059 end up in #0059 in Quicken.
     3.  Another existing credit card #3146 has been in Quicken since 1995 and had downloaded just fine or I had manually entered until Sept./Oct.   2012.  THAT IS WHEN THE DOWNLOADING FROM CHASE 3146 started going into the OLD QUICKEN #0663, where it didn't belong AND I didn't realize that and couldn't figure out what was going on between 0063 Old, 0059 New and 3146.  AND was completely confused.  Have tried at various times to sit down and get everything figured out.  I now know what is happening and am ready to continue.  I have never "deactivated" any of the accounts in Quicken.

    As of today, (and backed up like this) is the following transaction dates in each of the 3 Quicken Accounts:
    #0663OLD Start Register Date:  2/2/2007 to 10/4/ 2012  AND
            Dates of 12/17/2012 to 6/9/2013 THESE ARE ALL THE ONES THAT SHOULD BE GOING INTO EXISTING #3146
    #0059NEW Start Date:  9/10/2012 to 5/21/2013
    #3146EXISTING Start Date:  1/10/95 to 9/4/2012  IT NEEDS ALL OF THE DOWNLOADED TRANSACTIONS FROM 0663 12/17/2012 to 06/09/ 2013
    AND when I download from 3146 in Chase to go into 3146 in Quicken.

    Does this explanation make more sense?  

    If not, don't think about this anymore.  I will just take it from here with making sure that all of the transactions are in one account or another.
    If it does make sense, what should I do from here? Which set of instructions should I follow?

    THANKS AGAIN, I have spent all day trying to get this straight in my  mind, straight in my bank statements and trying to get it straight in this explanation for you to be able to help me if you can.  ROJ
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I'm unable to follow what in the world you are talking about... perhaps someone else here can figure out what you are saying..  Seriously, you've lost me...  By the way, next time do not wait 10 months to address an issue!



Anyway, ROJ ..........  Read all the info at the following link so you know what to do the next time one of your cards gets compromised:

Be sure to read ALL, all info at the link below:
https://qlc.intuit.com/questions/178345-credit-card-compromised-and-new-number-issued-should-i-creat...


By the way, If you aren't already doing so, get into the habit of doing routine manual back-ups of your Quicken data file.  Manual back-ups are your friend and one of the most important things to do when working with Quicken.  Do them often!  When you lets say, goof up, have an issue with an upgrade, etc. you can do a restore using your manual back-up and get back to lets say square one.  8-)   Purchase a couple of  decent brand, $9.00+- 16GB thumb drives on say eBAY.  Do Quicken manual backups to them both.  Keep one thumb drive offsite/,not with your computer (in case you have a fire, flood, disaster, your computer is stolen)  say in your car, at a relative's house.

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When you installed Quicken 2013, the install regimen took a copy of your old Quicken 2010 data file and placed it in a folder on your hard drive should you ever need it.  This is what you are seeing when you mentioned this  --.

Last, there is also a folder labeled Q10Files - Date Modified 2/13/2013 and in it is two files:
CURRENT_2012-01-28 (Date Modified 2/13/2013 7:34PM Quicken QDF data file 55796 KB
CURRENT_2012-01-28 (Date Modified 2/13/2013 10:53PM Quicken QDF data file 60,004 KB
If I remember correctly, as I was working on this in February, I pulled in the 1/28/2012 file thinking it was 2013 and realized it wasn't the right one.  Then went back to the 2012-12-28 file which had the work I had done in October on it (I think).






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