Wells Fargo One Step Update not downloading

I upgraded to Quicken Home & Business on March 5, 2013 because of the warning of the update feature not being available.  Since then my six Wells Fargo accounts have not been updating correctly. They say that they have updated successfully, but in fact download nothing.

I have the latest update R12, I have deactivated/reactivated the accounts from online services, I have Reset DTSTART all of the accounts.

What gives? My previous version worked just fine until the 2013 upgrade. It's exhausting to have paid for a program to maintain my checkbook and then have to do it myself manually anyways.

Answer

The server issue causing the OL-301 error was resolved as of 11:45am PDT today (5/3/13).

Try your update again.  If you still encounter the error, please contact Wells Fargo Online Banking for assistance with the <STATUS>ERROR that would be shown in your OFX log.
Was this answer helpful? Yes No
Original
Quicken Tamara , Quicken Beta Manager
Employee
1 additional answer

No answers have been posted

More Actions

People come to Quicken Community for help and answers—we want to let them know that we're here to listen and share our knowledge. We do that with the style and format of our responses. Here are five guidelines:

  1. Keep it conversational. When answering questions, write like you speak. Imagine you're explaining something to a trusted friend, using simple, everyday language. Avoid jargon and technical terms when possible. When no other word will do, explain technical terms in plain English.
  2. Be clear and state the answer right up front. Ask yourself what specific information the person really needs and then provide it. Stick to the topic and avoid unnecessary details. Break information down into a numbered or bulleted list and highlight the most important details in bold.
  3. Be concise. Aim for no more than two short sentences in a paragraph, and try to keep paragraphs to two lines. A wall of text can look intimidating and many won't read it, so break it up. It's okay to link to other resources for more details, but avoid giving answers that contain little more than a link.
  4. Be a good listener. When people post very general questions, take a second to try to understand what they're really looking for. Then, provide a response that guides them to the best possible outcome.
  5. Be encouraging and positive. Look for ways to eliminate uncertainty by anticipating people's concerns. Make it apparent that we really like helping them achieve positive outcomes.

Select a file to attach:

Do you still have a question?

Ask your question to the community. Most questions get a response in about a day.

Post your question to the community
or contact us