I'm currently using Quicken 2012 on a Windows 7 PC. I am also using Quicken Bill Pay. I'm a long time user of both products (over 15 years) and have had no problems until recently. I've spent all day trying to get help, but neither Quicken Support nor Quicken Bill Pay Support can help me. Let me try to describe the problem:
Quicken Bill Pay has downloaded 301 old transactions into my two checking accounts. These transactions date as far back as 2005, and all have a Status of either 'Date Changed', 'Pmt Changed', or 'Payee Changed'. The problem is that there is NO delete option for these transactions. The only option is to 'Accept' the transactions. BUT, when I accepted the transactions, they CHANGED the category, which then totally messed up my Quicken data.
I have restored my last backup from BEFORE the Quicken Bill Pay download problem. But then the next time I did a One Step Update all the old Quicken Bill Pay transactions were downloaded again.
Quicken Bill Pay Support could not help me, and referred me to Quicken Support. Quicken Support tried to help, but only managed to replicate the problem and yet claimed the problem was resolved!
So my problem remains:
How do I remove the old reconciled transactions downloaded from Quicken Bill Pay without accepting them?
Thanks for your help!