Quicken 2013 won't acceept my EdFinancial Services student loan log-in info - error code CC-503.

My student loan is through EdFinancial Services. I'm using Quicken Premier 2013. When I attempt to set-up the account Quicken finds EdFinancial Services in the list of loan providers, but when I attempt to enter my User ID and Password I get error code CC-503. I went to the EdFinancial website and found out my password wasn't meeting the sites requirements (it needed a character like a @ or $ or #). I changed my password to make sure it met the EdFinancial requirements, but again after attempting to create the account in Quicken it still gave me error code CC-503. I also tried exiting QUicken and restarting it but no dice, still cannot create this account.

Is there a know issue with EdFinancial services?

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