My Chase accounts stopped synching when I did one step update - the utility would run and connect to my bank, but no transactions would download (I have three chase accounts and one step update has worked fine for years - I currently am running quicken 2011). I deleted the one step update data and made the accounts manual, then added the one step update data again and ran the utility. This worked and the accounts synched again and downloaded data. However it would only work one time. To get it to download again a week later I would need to make the accounts manual and then add the onestep data all over again. After doing this a few times. it stopped working. When one step update went to set up the linkage, it created temp_accounts. it connected to chase and in the screen where you link the online data to an already created account, the screen showed "ignore" and had already linked the online account to a non-existent "temp" account. I search for support and learned that to fix this error, you need to run the validate and repair utility. I did that, it said it found and deleted the temp accounts. I restarted quicken and ran the one step update set up again, and it created the temp accounts again. I have tried running validate and repair again, but now its not recognizing/deleting the temp accounts at all. How do I fix this problem?
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