I have downloaded the latest updates. I have tried to log in with ING Direct and several of the Capital One options (there is no 360 option). Just bought the 2013 version,and if I can't get it to work, will probably return it. The ING Direct attempt comes back with "Oops. Did you mistype your login?" Error: CC-503. I am typing the password correctly because I have repeated logged into the Capital One 360 website. Then I try the Capital One Bank option and get "Sorry. We encounter an error. (It's not your fault.).