A 2013 Bug? Problems matching transactions.

I'm a new Quicken user (just replaced MS Money with Q 2013) and am HATING Quicken's matching.  After downloading many transactions, where the transactions do appear in the register within a day or two, Quicken wants to create a new transaction.  Until I learned about this undesirable tendency, Quicken really F'd up my checking register something fierce. I'm being forced to do "manual matching" on more than half of my transactions!

Am I doing something wrong?  Have I missed a setting that makes it only look on the download date for a transaction?

Please fix matching!

Will

Answer

I've been working with Quicken Tech Support, and guess what?

They've basically told me that's the way it is, you're right it doesn't work reliably when you're matching to transactions you've manually entered, so either just let your register be the subset of transactions your bank is aware of, or deal with it.

OMG, I' ve never been so upset and so dissatisfied with support in my life.  Microsoft never looked better!

Will
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