Can Quicken discontinue online service for a product I purchased in good faith?

Answer

3 people found this helpful

Yes. 

When you buy Quicken you get 3 years of downloading service. But you can still use your program manually. I was using Quicken 2004 up until Dec 2012 then I switched to Q2013. If you want to continue to download you will have to buy newer version of Quicken when online services is stopped.

Q2009 Online services have been sunsetted (retired) as of April 30. 2012…

http://quicken.intuit.com/support/help/quicken-discontinuation-policy/GEN82218.html

So Quicken 2010 will or should be discontinued next April 2013.
Quicken 2011 in April 2014
Quicken 2012 in April 2015 and so on…

But you can still use your program manually.

Versions of Quicken that support Online Banking…….
http://quicken.intuit.com/support/help/pre-sales-questions/versions-of-quicken-that-support-online-banking/GEN82192.html

Oh, whatever you buy don't get the Starter Edition or Checkbook Edition. That is for new users only and will not convert your prior data, unless you are using the Starter Edition now.

If you don't want to upgrade there is a cute little free program that you can use to help automate importing the stock prices. Works pretty good. It's Netstock and I used it in Quicken 2004......
http://www.splitcycle.com/Products/Netstock.aspx

It was never promised to you. I still have my Q2004 box and it says "Online features require internet access and are subject to change" in several places.

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volvogirl , QW 2013 Premier
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