Why won't Intuit support Mac users?

What's up with Intuit?  It won't upgrade quicken 2007 like it does for a similar program for Windows. All we get is  Q essentials which is a mere shadow compared to Q for Mac 2007.  Turbotax also refuses to release a Mac version of turbotax for Business. I'm no computer expert, but isn't that a natural move foe such a big company like Intuit?


3 people found this helpful

Market share and money comments are all interesting and important, but it avoids the real issue of honesty and respect for your clients. If Quicken were to say "Mac users just aren't worth the time and effort for our business model", most of us would move on and adjust (buy different software or move to windows). But, we keep getting the "you are very important to us" message, while being completely ignored from the update and repair standpoint. I spent money on Intuit, trusting them with my financial needs ... they have responded by ignoring every request, lack of updates for 5 years ... but still issuing the "hold on, we still love you" message. This is intellectually dishonest.
Was this answer helpful? Yes No

No answers have been posted

More Actions

People come to Quicken Community for help and answers—we want to let them know that we're here to listen and share our knowledge. We do that with the style and format of our responses. Here are five guidelines:

  1. Keep it conversational. When answering questions, write like you speak. Imagine you're explaining something to a trusted friend, using simple, everyday language. Avoid jargon and technical terms when possible. When no other word will do, explain technical terms in plain English.
  2. Be clear and state the answer right up front. Ask yourself what specific information the person really needs and then provide it. Stick to the topic and avoid unnecessary details. Break information down into a numbered or bulleted list and highlight the most important details in bold.
  3. Be concise. Aim for no more than two short sentences in a paragraph, and try to keep paragraphs to two lines. A wall of text can look intimidating and many won't read it, so break it up. It's okay to link to other resources for more details, but avoid giving answers that contain little more than a link.
  4. Be a good listener. When people post very general questions, take a second to try to understand what they're really looking for. Then, provide a response that guides them to the best possible outcome.
  5. Be encouraging and positive. Look for ways to eliminate uncertainty by anticipating people's concerns. Make it apparent that we really like helping them achieve positive outcomes.

Select a file to attach:

Do you still have a question?

Ask your question to the community. Most questions get a response in about a day.

Post your question to the community
or contact us