Quicken says Navy Federal Credit Union won't log me in.

I log in fine on the internet to Navy Federal Credit Union (NFCU).  While "getting started" with Quicken, it asks me for my bank (and gives me Navy Federal as an option so I click on it.  It asks me for my User Name and password. I give it to them and then it says it needs additional info from me and asks for my password.  I give it the password and Quicken says I must not be putting in the right password.
I think the problem has something to do with the fact that NFCU requires an Access # before providing User Name and Password but Quicken doesn't know to ask for the Activity Number.


7 people found this helpful

Ok, I just got Quicken 2012 Rental Property Manager to automatically download all my transactions.  

1.  Enter your primary account 10 digit account number.  I would imagine that everyone's primary account will be their savings account.  It would be nice if Quicken would just ask for this instead of asking for a "user id" or "user name"

2.  Password is your last four of your SSN.

3.  Submit that and Quicken will come back requesting your password.  Enter your password that you use to log on to NFCU website.

4.  That will start the motion of finding all your accounts.  It took a few minutes, but Quicken found both my accounts, and I added them as new accounts.

5.  Too easy!

6.  Access number is never used during this process.

Hope this helps.
Was this answer helpful? Yes No
3 additional answers

No answers have been posted

More Actions

People come to Quicken Community for help and answers—we want to let them know that we're here to listen and share our knowledge. We do that with the style and format of our responses. Here are five guidelines:

  1. Keep it conversational. When answering questions, write like you speak. Imagine you're explaining something to a trusted friend, using simple, everyday language. Avoid jargon and technical terms when possible. When no other word will do, explain technical terms in plain English.
  2. Be clear and state the answer right up front. Ask yourself what specific information the person really needs and then provide it. Stick to the topic and avoid unnecessary details. Break information down into a numbered or bulleted list and highlight the most important details in bold.
  3. Be concise. Aim for no more than two short sentences in a paragraph, and try to keep paragraphs to two lines. A wall of text can look intimidating and many won't read it, so break it up. It's okay to link to other resources for more details, but avoid giving answers that contain little more than a link.
  4. Be a good listener. When people post very general questions, take a second to try to understand what they're really looking for. Then, provide a response that guides them to the best possible outcome.
  5. Be encouraging and positive. Look for ways to eliminate uncertainty by anticipating people's concerns. Make it apparent that we really like helping them achieve positive outcomes.

Select a file to attach:

Do you still have a question?

Ask your question to the community. Most questions get a response in about a day.

Post your question to the community
or contact us