One Step Update hangs/locks up, won't let me close QuickenI've had this happen a few times since I updated to Quicken 2012: I run One Step Update, and it hangs at some point during the process. I can't close Quicken because a box appears that says
A One Step Update is in progress. Please wait until it finishes before exiting Quicken.
D'oh! I have to use Task Manager to kill Quicken, and then all is well when I restart. But killing the Quicken process makes me nervous, for obvious reasons.
The only pattern I noticed is that lately, Quicken has been popping up a new window when downloading information from three of my credit accounts -- I think the account in question is GE Money Bank, Barclay's Card, or maybe Capital One Bank. The prompt says something like "Your bank is asking for additional information" and wants an email address. I assume this is a new security feature, but since I haven't used any of these accounts in a while and there shouldn't be anything to download, I just press <ESC> or close the dialog.
That's what I believe causes One Step Update to hang. It may also hang if I enter my address incorrectly or just pass up the prompt -- I really didn't feel like spending the time to figure this out.
Is anyone else seeing this -- and why does Intuit make it so hard to report a bug -- other than here? I hope someone from Intuit looks at these messages/
If anyone's figure out a workaround, please post!