So Intuit sends me this letter.... and boy do I have questions / comments.
So I got a letter from Intuit saying that my 2004 version of Quicken was being end-of-lifed, and as a result, all financial institutions from which I can now download data will no longer function with this version in April.I cannot begin to express my displeasure and disbelief at such an irresponsible corporate policy. Here you have a product that after just THREE YEARS has reached it's end of life? But you know, that's fine... discontinue support, discontinue updates to the product. I have no problem with that. But what Intuit is doing, in addition to those things, is removing a FEATURE upon which my original decision to purchase this product was predicated. There is no valid reason, other than the usual bait and switch corporate mentality, for them to discontinue this. I cannot for the life of me imagine why a) there is no reasonable competition yet and b) noone has filed a class-action suit against Intuit for their insidious behavior in this regard.Now, from what I've read, it actually gets worse if I DO decide to update my version to continue download support.Currently, one of the financial institutions which which I do business does not support updates via Quicken or Money in their investment accounts. Thus, I wrote a program which translates data I download from their site into a QIF file and I import that. It saves me many hours of typing in repetitive data such as dividend income events.So, while I'm being forced to upgrade to a new version of Quicken, I also understand that the QIF import method that I use will no longer work. I could be wrong, but I have heard that QIF importing works for cash accounts, but nothing I have read suggests it will work for investment accounts in a version of Quicken >_= 2005. Can anyone confirm this?Furthermore, it is my understanding that I cannot just alter my program to output a QFX or OFX (instead of QIF) file as Quicken versions >_= 2005 do not allow import of those files into Quicken accounts. Am I correct in this? I would love to hear otherwise.Thus, as it is... a fully functioning product that I paid for based on its marketed features is having those same features REMOVED in order to force my upgrade path. But adding insult to injury, features available in the 2004 version I use now are already removed from subsequent versions of the software. This puts me in the predicament of having to choose which feature I desire the most... QIF importing or downloading statements.I have been in business many years, in many areas. The one business rule I have learned is that if you help people, the money will come. Intuit appears to be taking the opposite tack and is more concerned with cajoling every last nickel from their current (and in all likelihood, soon to be former) clients.Sorry for the rant. If anyone can confirm or refute any of this, I'm all ears. Thanks.