What are some problems with 2012 Quicken?

I read a negative review of 2012 Quicken on another site: difficult to install, etc. What is being done about this, if anything? I've been using 2004 Quicken. Should I buy 2011 (if available) or 2012? I need advice.

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Quicken 2012 is working well for me and had no trouble downloading it but then I had Quicken 2011 that I was updating.  I had this on my home computer using VISTA.  In my office however I had Quicken 2005 and while the info may be there somewhere the 2012 update was not able to find it.  Fortunately I was able to download past history from my bank, but lost all the coding categories.  I called support and got a very friendly heavily accented person in Mumbai, I suspect, who said I needed to update the 2005 version to the 2009 version then to the 2012 version to bring everything forward.  I didn't do it, choosing instead to recreate the coding categories for the most recent year, which was really all I needed for tax purposes, reports, etc.  So, I would say that if your version is older than 2009 you might look around in Quicken to see if there is something about your version and updating or call support and see if they will download for free the 2009 version and then you can buy the 2012 version to bring everything up to date.
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