two checking accounts same bank

I recently set up a new checking account at my bank (Citibank) so I could link accounts. However, Citibank says that to add a second account to quicken and be able to download transactions I have to start a new Quicken file. Don't want to do that. I've got too much info in my current account to consider rebuilding my file from scratch. Also, there's a transition period when some old debits will still be going to my old checking account and the new account is starting to get active. Is there a way I can add the second checking account and download transactions or not?

Answer

Totally wrong information from Citibank.I would venture to guess that almost all Quicken users have more than one account within one financial institution and have NO problems downloading those transactions into separate accounts into one Quicken file.I have two checking accounts at the same bank, two credit card accounts with the same credit card company and multiple accounts with my investment company.I have no problem downloading them into one Quicken file, although the download "method" varies from company to company._ Some download via Direct Connect, some via Express Web Connect in Quicken and some with Web Connect through the company's web site.But, ulitmately, they ALL download into ONE Quicken data file.
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