How to restore quicken data from USB?

Did File Menu-Restore Backup file-selected 3different options, all say one or more b-up files are missing. 4th option does nothing. When remove USB and go into C drive, file opens from Aug 2011. When use USB on F drive, opens up fine with Mar 2012 date. Flash drive I used for several years now suddenly won't work and will not accept to be reformatted so I am using different one as referred to above. Help!


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Have you tried restoring an "automatic backup"?  You do that from within quicken using File, Backup and Restore, restore menu item and choosing the "Backup" folder.  Then pick  one you see there. Depending on your preferences, each time you open and close QW you may be creating "bad" automatic backups so when QW is open go into edit, preferences backups and change the automatic setting to prevent creating bad ones.
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BOBL_2 , QW 2016 Premier, Windows 10

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