converting old data file (quicken 2000) to Quicken 2005

We recently had to purchase a new computer after our old one was attacked by a computer virus. The new computer had Quicken 2005 already pre-loaded.  I used Quicken 2000 on our old computer and a computer consultant was able to retrieve the data file.    I am trying to convert my old data file to Quicken 2005, but it is not letting me do so.  It says that I need to upgrade my data and links me to your website asking me to purchase the upgrade software.  I do not have the Quicken 2000 software anymore.  What can I do?  My computer consultant says that the upgrade software will not work because I don't have Quicken 2000 loaded on the current computer.

Answer

> We recently had to purchase a new computer after our> old one was attacked by a computer virus. The new> computer had Quicken 2005 already pre-loaded.  I used> Quicken 2000 on our old computer and a computer> consultant was able to retrieve the data file.    I> am trying to convert my old data file to Quicken> 2005, but it is not letting me do so.  It says that I> need to upgrade my data and links me to your website> asking me to purchase the upgrade software.  I do not> have the Quicken 2000 software anymore.  What can I> do?  My computer consultant says that the upgrade> software will not work because I don't have Quicken> 2000 loaded on the current computer.Your 'pre-loaded' version of QW may be the 'New User' version. If so, this version will not open/convert data files from earlier versions of QW. The New User version is an introductory version <a teaser> - you can start from scratch only.Your computer consultant's diagnosis is not correct. A fully functional upgrade version will open/convert files from an earlier version without the earlier version installed.
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JM , QW2016 & QM2016
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