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Quicken 2007 and Mac OS X Lion

Since Lion will not support PowerPC applications, such as Q2007, is there hope for a full featured native Quicken for Mac in time for Lion? I have used Quicken since it was first released and 'Essentials' does not contain the essential features I rely on -- primarily online bill pay and bank/credit card downloads. There are rumors but we need more than rumors please, Intuit?

(Please don't anyone tell me this is not the Intuit forum -- it is the best way to get to an Intuit developer!)
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    I love my Quicken as much as all of you and also am stuck with over 15 years of investment and banking data.  However, let's perform our own little "Drake Equation" calculation on the market dynamics of Quicken for the Mac.


    US population (Let's be generous) 370000000
    Mac is 10% of market 37000000
    10% of Mac users track finances on computer 3700000
    10% of users for which QEssential/Mint is not powerful enough 370000
    Quicken Market share vs competitors (iBank etc) 50% 185000
    Average Selling price $60.00
    Potential one time revenue (non recurring) $11,100,000
    Intuit Annual Revenue $3,800,000,000
    Quicken on Mac as percent of annual Revenue 0.29%

    In summary, even if all the potential users purchase a copy of "Quicken 2011" it would only make a tiny one time blip on Intuit's balance sheet.

    These numbers are fairly generous and I suspect the reality is much lower. Let's be honest, many people I talk to look at me with a blank stare when I mention "balancing my check book" or "Net worth report."  In short, Intuit has no reason to care.  Anyone who has ever worked in a software shop knows that today's engineers have no interest in working with 15 year old, very brittle code that is poorly documented and written in some archaic language like C.  They are terrified to touch it because of the mission critical nature of a financial tracking piece of software.

    Disclaimer: I don't work for Inuit and have no idea what their actual market share is.
    • Jim Laurent provided an interesting, if not compelling, 'balance sheet' approach as to why Intuit may not be interested in updating 'Quicken for Mac'.

      As a large corporation guy .. I like his approach, but not his answer. The intangible that bothers me is that when I read the passion in the comments of those that are on record and add to those the number that are not part of this 'Community' or just are to busy to respond, or are yet to find out after the update to Lion .. I can see a possible backlash or as a minimum, bad PR for Quicken and Intuit. Their objective is to sell future products  and have a reasonably good PR image .. which is inconsistent with their present actions.

      If I were king .. I would use Jim's math to the advantage of saying what is the upside and what is the downside of this delemma .. and what does it cost to just make it go away. If the cost is break even or even modestly negative, I would be inclined to update the software and put Intuit in a positive position.

      Thus I will use Jim's Annual Revenue estimate for Intuit of $3,800, 000,000 .. and say I just do not understand why they have not agreed to update their product!!!
    Cancel
    Miles0,

    Has Jim hit on EXACTLY why Intuit has not ported Quicken Mac 2007 to native Intel.

    Straight from the developers (and from Quicken Mac 2007 users that were complaining until Quicken Mac 2007 was going away).  Developer comment: "The code for Mac is old, extremely hard to maintain, and never had the 'Mac' feel to it".  The customer comments "It doesn't 'feel like a Mac program' and it doesn't have the feature set of Quicken Windows".

    I will also point out that lots of the people on here complaining are not using Quicken Mac 2007, they are using 2005, 2004, 2002, ...  If the people won't even update then how is Intuit suppose to make money?

    Anyway.  Why not port over Quicken Mac 2007 and why not do it years ago?
    1) They would have spent maybe a full year's worth of develop time for nothing more then a port to native Intel, and to the user nothing would have changed (until Lion showed up and Apple dropped Rosetta support, which no one knew would happen 6 years ago).  Lots of money for something a customer wouldn't see any difference in.
    2) If they ported it what would they have?  The same brittle old, hard to maintain, non-Mac like software.  Not a very good investment.
    3) Over two years ago they started creating Quicken Essentials, Why?  Because this is their answer.  Start over (and I can tell you that is exactly what almost everyone in the company would like to do, but might not because of the cost and the fact that you can't get it all done immediately so you loses money until it is ready), and in the mean time still have to maintain the old version.
    4) Why isn't Quicken Essentials everything that was in Quicken Mac?  Answer they didn't even want that, if they did they would have ported Quicken Mac.  They wanted a new version that had what was need (no more then that) and was a "Mac" program.  As such you don't just take every feature in Quicken Mac and put it into the new version, you build up a version feature by feature planning exactly what should and shouldn't be in it. And frankly the new world of who might use Quicken has changed, and most are more concerned with cash flow.  Actually most are either not tracking their money at all or do it at their financial institution, or with something like Mint.  Let's face it in this day and age Quicken is a very niche market, and that is even for on Windows, and on the Mac, well it is know more for music an pictures then for finance software.
    5) Why not bill pay?  Direct answer from a developer that worked on QE.  The studies found that 3-4% of Quicken Mac user use bill pay, and the logic for doing bill pay is extremely complicated with many exceptions, and problems.  Bill pay wasn't put in for not because it was overlooked, it wasn't put in because it wasn't good for the product.  People mention that iBank doesn't have it, why not?  After all they are suppose to be responsive and all that.  Maybe they they don't think it is the best thing to do either?
    6) Cost and return.  Frankly it has always been known that the Mac desktop market is small, and just because all of a sudden because of things like iPhone, Mac people think the market for Mac desktop has changed "everything", when in fact it is still at best 10% of what the PC market is.  Which means to a company that has to cost it out that it is going to get at best that percentage of resources.  Well Quicken is probably either a drop in the bucket for Intuit  or maybe even sold/maintained at a loss, and that means 90% of that small fraction is going to go to Windows, and it always will.
    7) You point at the fact that Intuit makes 3.8 billion and so they should just be able to do what you want.  That is not how it works.  Intuit is a business not a charity.  Product are developed or DROPPED based on if they make the company money.  Don't think so?  Ask the Microsoft Money people what happened to MS Money.  Microsoft figured it wasn't worth it to them and dropped it.  Intuit makes 3.8 billion dollars because they put their money in things that make the company money, not into charity projects.

    I personally think that one of the main reasons Quicken is still around (including on Windows) is because of the Quicken name.  They are using it on their loans and there small business web sites, and on credit cards and such.  In other words the brand "Quicken" might be more valuable to Intuit then the actual product "Quicken" and they keep around the product because it maybe breaks even or a small profit, and they want people to think of that brand name.
    • I understand I am in the minority as far as making online payments through my financial software.  My job as an information manager, in part, is centered on making processes efficient.  I don't like double entry.  There are a lot of people who think like me, although, we are in the minority.  Sounds like an opportunity for a start-up company.
    • I am furious.
      I am told that "We are committed to supporting Apple products and our Mac customers. We are actively working on a personal finance solution for the iPad, as well as continuing to deliver the highly rated Mint.com iPhone application. In addition, we are evaluating options for Quicken Essentials for Mac"

      Committed to supporting? Ha. ReRead that - there is no mention of a full featured quicken for Mac. They have only had, what, 6 years or so to update the software.

      My choices are to
      1) freeze my software at the current level, and not update my OS. Apparently freeze it forever. (They do say that if I don't upgrade to Lion, I am just fine. Great. In a few years, there will be a major software revision, similar to the move to OSX. What do we all think Intuit will do at that time? Update their software?
      2) not track my finances, not pay my bills, not have reports I need
      3) use my phone (yeah, right - hours of work typing data on my phone. And then lose a lot of functionality
      4) use windows and lose my investment transactions.


      If I want to migrate, there will be hours of work involved, and I won't be able to use the data I have for the last 18 years. Further, I have migrated Intuit data before, and it was NOT seamless. I anticipate major problems.

      If I stick with Quicken, then I am just waiting for the other shoe to drop. They have shown that they aren't interested in keeping their flagship product compatible with the Mac OS, so I would think it would be a matter of time until another issue such as this comes up and they nail me again.

      As for using another product - well, I would obviously lose a lot of data that way, too.

      The other frustration is trying to find out if they intend to release a product for Mac OS. The only indication I have is what is above, which by omission, says they won't be. It would be helpful to hear them say "We will not be upgrading Quicken for Mac ever."

      I will say that the software has functioned beautifully, and that is one reason I feel so upset. It has saved my skin multiple times. I run all my credit card transactions through it, pay all my bills, and track all my investments.

      The only solution that would work for me would be for Intuit to support their user base and release Quicken 2011 for Mac. It is not as though this is some exotic OS used by 5 people.
    • Regarding Jim's equations: Lots of assumptions (a la Drake himself), but a reasonable answer, that I intuitively (ahem) had guessed.
      But there is at least one factor missing: I use Quicken to be able to categorize my credit card purchases. Quicken gets a cut of every one of these, and I can guarantee you that this is way more than the purchase price of the software every month. I have no idea how many others use this, but they certainly get a return out of the software that I use.

      Is anyone aware of software that supports downloading/categorizing credit card activity?

      This also doesn't excuse their behavior in terms of being evasive about the possibility of an updated Quicken. They should simply say (as other companies do) "We will never be making a Quicken that will work under an operating system beyond Snow leopard", of course, if that is what they mean.
    • One other question. Does anyone know of a link to a site explains how to set up a dual boot (snow leopard - lion) disk? I could probably muddle through, but questions like what size to use, what disk to use to install the snow leopard, etc, might be problem points. If anyone knows of such a link, it would be much appreciated.

      MIght be worth keeping an external drive bootable, and use that for Snow leopard. Worth a couple of hundred dollars to do. Problem is, I have had several problems with external HD's dying on me.
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    This is my solution which works and is much more flexible than dual-boot.

    Doing a little bit of research it appears that it is not difficult to get MacOS 10.6 to run in VirtualBox:
    http://www.sysprobs.com/install-mac-os-1065-snow-leopard-virtualboxseveral-issue s-fixed
     
    This does NOT violate the Snow Leopard user license because you are running only one copy of Snow Leopard on Apple branded hardware.:
     
    http://www.itproportal.com/2011/07/05/mac-osx-lion-permits-multiple-virtual-copi es-on-one-machine/
     
    Once Snow Leopard is installed in Vbox, (assuming Vbox is configured for Bridged networking) you should be able to mount the file system of your real Mac from your VM.  Drag Quicken 2007, preferences files and data file and run it.
     
    Keep in mind that you will be running PPC code through Rosetta, via Vbox on real hardware so performance will not be stellar.  Because this OS image will be "minimized" it shouldn't be too bad on resource usage.
     
    Taking advantage of the Vbox capability to suspend/resume will allow you to keep Quicken 2007 running all the time and simply resume the VM when you need it.

    Dual booting has a number of disadvantages including:
     
    1. Requires a reboot to use quicken
    2. Does not allow you to run Quicken while running your other applications
    3. Does not allow easy suspend/resume of the OS  with Quicken running.
    4. Takes longer to transition
    5. Wastes more disk space. (Vbox uses dynamically expanding virtual disk)
    6. Requires separate Time Machine backup methodology.
     
    The Virtualbox solution enables all these capabilities.
    • Interesting note: Yesterday Rush Limbaugh, who has always been a vocal, avowed Mac user from the beginning, speared Intuit and their CEO for the Quicken 2007 debacle. He spent several minutes describing the Quicken problem and the lack of concern and support by Intuit. He expressed his bewilderment of the Intuit CEO being on the Apple board when they don't give a damn for the Mac -- it was like he was reading this thread!

      He did discuss trying iBank which disappointed him because it does not import memorized or schedule transactions (because Quicken does not export them which is a killer if you ever had to rebuild your file!),  the lack of BillPay, and the lack of serious financial and tax reports -- all true. He did praise IBank as an excellent tool for those who could live without these features, but said he would keep a Snow Leopard computer just to run Quicken. I also have a PPC at home but I'll be damned if I will bow to Intuit and continue to use Quicken when they dumped all of us!

      By the way, he also mentioned Essentials and called it crap!

      -- Carl
    • I can't believe this. I've been a loyal Quicken customer for years.  I started out with them on a PC. I've been on a MAC for the last year and was thrilled to find I could still use Quicken on my new MAC. Now with the new Lion upgrade poof! No more quicken!  This is rediculous!  I can't believe we weren't even warned!  Time to move on and find some other software.  Nice going Intuit!
    • I successfully have migrated all my quicken data to iBank 4.  There were some issue in the imports that had to be cleaned up, mostly for very old (>10 years) data.  All of my capital gains reports, charitable contributions reports and bank balances match up.

      Nice reporting features.  Still missing built-in bill payment, however.
    • Final straw for me regarding Quicken 2007 and Lion compatibility occurred this AM when I attempted to download my Bank of America Visa card statement for July into my Quicken 2007 data file. Couldn't do it. Talked with Quicken specialist at BofA. He said Intuit has dropped download functionality for what Intuit calls discontinued products. All Quicken products before 2008 are now in the retired class.

      I was going to limp along with Quicken on a separate bootable hard drive that contained Snow Leopard and Quicken and have my system disc upgraded to Lion hoping Intuit and Apple would work something out in terms of Rosetta licensing that would permit a rewrite of Quicken 2007. Now that I am shut out of important functionality in terms of my credit cards, I can't follow this route.

      I have almost 4,000 stock trades dating back to 1990 in my Quicken data file. I can't move to Quicken Essentials because, if I do, I lose all this data; Quicken Essentials won't track this data. I can't buy the PC Version of Quicken, run it on my Mac via Parallels or one of its alternatives and convert my Quicken data file into PC Quicken because none of my investment data will transfer over. If I were to go this route, I would have to manually key in all my prior stock trades.

      Result is there are no Intuit products I can use going forward. I have to move on.

      I am going to create the above mentioned bootable Snow Leopard with Quicken 2007 on it. I need this data should I suffer an IRS audit.

      I am going to upgrade my system disk to Lion and convert my Quicken data into iBank. iBank is not the equal of Quicken 2007, but it's close enough. iBank runs on Lion and will import all of my Quicken data file, including the aforementioned investment transactions. It will also download all of my BofA transactions.
    • lamike-the information the BOA agent gave you is regarding Windows versions. QMac '05, '06, '07, and QEM all still can download transactions. There may be another reason why you couldn't get your data.
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    Jrs8084-i can download BOA transactions in my checking account. I cannot download my credit card transactions into Quicken 2007 for Mac. Sorry for lack of clarity.
    • Set forth below is a string of messages between me and Intuit regarding Quicken and OS X Lion. This dialogue started after I called the Office of the President at Intuit to voice my frustration. Hope more of you will contact the Intuit development team at the link provided in the final page below. Have a good day.

      Dear Mike Harahan,
      Thank you for contacting Quicken Customer Care.
      Mike, you will not be able to use Quicken for Mac 2007 after upgrading to LION.
      I would like to inform you that, Quicken for Mac Essential will work with Lion. Currently, Quicken for Mac 2005, 2006, 2007
      will not work on Lion. We are actively working with Apple to address this and will post any new Information.
      Quicken for Mac 2005, 2006 and 2007 were originally built for the older Power PC architecture, and were able to run on
      newer Intel-based Macs due to an Apple technology called Rosetta. As of Mac OS X 10.7, Apple has discontinued support
      for Rosetta.
      We are committed to supporting Apple products and our Mac customers. We are actively working on a personal finance
      solution for the iPad, as well as continuing to deliver the highly rated Mint.com IPhone application. In addition, we continue
      to evaluate options as relates to Quicken Essentials for Mac.
      If you do not plan on upgrading to Lion (Mac OS X 10.7), no action is required. You can continue using Quicken 2005, 2006
      or 2007 as is.
      1. Try Quicken Essentials for Mac. For a limited time you can receive 50% off the regular price from the following link here:
      Mac Essential 2010: http://quicken.intuit.com/personal-finance-software/mac-personal-financial-software.jsp?
      priorityCode=8209063746

      . You can easily import your data from Quicken 2005, 2006 or 2007 into Quicken Essentials for Mac. Just be sure you
      upgrade and transfer your data on your current operating system. It will not import on Lion.
      . This option is ideal if you do not track investment transactions and history, use online bill pay or rely on specific reports
      that might not be present in Quicken Essentials for Mac.
      2. Try Mint.com
      . You can set up an account in less than 5 minutes.
      . This option is ideal if maintaining your transaction history is not important to you.
      3. Move to Quicken Windows:
      . You can easily convert your Quicken Mac data with the exception of Investment transaction history. You will need to either
      re-download your investment transactions or manually enter them.
      . This option is ideal if you use Quicken to track investments.
      ***********************************************
      Other options customers can try if they plan on upgrading or have upgraded to OS X 10.7 Lion and wish to keep using
      Quicken for Mac 2007 or earlier
      Dual-boot your Mac
      A dual boot option allows you to install two separate operating systems on your computer. Not only will you have the
      ability to install and run Lion, but this option will also allow you to keep your current version of the Mac OS to run Quicken
      for Mac and any other software you are unable to run on Lion. Information about how to setup your computer to dual boot
      is available on the Apple support site, http://support.apple.com.
      Parallels
      Parallels is a third-party software solution that allows you to run other operating systems, such as Windows or older Mac
      operating systems, virtually (that is, the operating system would run like any other software on your computer). This option
      would allow you to have Lion installed as your main operating system and when you want to run Quicken for Mac 2007 or
      earlier, you would open your older operating system (the same way you open your browser or word processor) which will
      give you the ability to then run Quicken for Mac or earlier (or other software not compatible with Lion). For more
      information, please check out www.parallels.com.
      Please read the instructions in the link mentioned below for more information.
      Is Quicken for Mac Compatible with Mac OS 10.7 Lion?
      http://quicken.intuit.com/support/articles/getting-started/upgrading-and-conversion/8207.html
      I hope it helps.
      Mike, this is a fairly simple contact and I am confident that we can achieve resolution by following the steps mentioned in
      this response. However, if the issue persists even after following the steps then please revert so that I can ensure a
      resolution here.
      You can also contact Chat Support, by visiting this URL: https://quicken.custhelp.com/cgi-
      bin/quicken.cfg/php/enduser/chat.php
      Chat Support is available anytime, 24x7.
      To call phone support regarding this issue, you can visit the following URL and submit an incident post. This will give you a
      number to call the phone support:
      https://quicken.custhelp.com/app/callback
      Phone support is available from 5AM - 5PM PST, Mon-Fri.

       Customer (Mike Harahan)08/09/2011 09:36 PM
      I have over 4,000 stock trades in my Quicken 2007 data file none of your suggestions listed above will work for me for the
      following reasons.
      If I run your PC version on my Mac, all of my investment trades will not will not transfer into the new data file. Which means
      if I go this route, I have to key in over 4,000 trades by hand. I have neither the time or patience to put myself through this
      exercise. So, for someone like me, converting to PC Quicken is not an option.
      Quicken Essentials for someone like me is a joke product. If I convert to Quicken Essentials, I will lose all of the
      aforementioned data because the product doesn't have an investment tracking function. This means Quicken Essentials is
      even worse for me than your PC Quicken suggestion because, if I were to convert to QE, I couldn't even key in my historical
      investment transactions. By the way, if I was stupid enough to convert to Quicken Essentials, I'd also lose my historical
      mortgage data, something I might need if I go through an intensive IRS.
      When I think about what Intuit has done with its PC product versus its Mac product, it appears the geniuses who worked on
      the MAC side assumed all its MAC customers had no money whereas the PC boys assumed their customers would want to
      track investments and capture long term debt data. Really stupid on the part of your MAC boys and very frustrating for
      someone like me.
      Your Mint or Internet solution suffers the same malady as Quicken Essentials. It is a glorified check writing program that
      provides no investment tracking support.
      As to your last suggestion that I create a bootable Snow Leopard partition or external hard drive with Quicken 2007 on it
      and run Lion on my System disk with my Mac compatible programs, I was going to do this until morning because it would
      provide me time to wait for Intuit to work out a Rosseta licensing agreement and rewrite Quicken 2007 so it runs on Lion.
      My bank is Bank of America. This morning, I went to BOA's web site in order to download my credit card transactions for
      the month of July into Quicken 2007. Guess what. I COULDN'T DO IT!!!
      I have been doing this each month for years. I called BOA's Quicken Support Group to find out what was going on because
      this morning I was able to download all my check transactions into Quicken 2007 just as I have done for years. the BOA
      representative told me that on the credit card side of things, Intuit has placed Quicken 2007 and it's earlier counterparts in
      a non-supported category.
      What am I supposed to do? I am tired of being treated like spitoon!
      I'll tell you what I am forced to do. I am moving to iBank. This program is not the equal of Quicken 2007; however, it will
      import all my investment data, all my mortgage data and allows me to download my BOA checking and credit card transactions.

      Dear Mike Harahan,
      Thank you for contacting Quicken Customer Care.
      Mike, we greatly appreciate your choice of Intuit's Quicken products to manage your personal finances.
      I would like to inform you that the most recent and upgraded version of Quicken program are Quicken Essential for Mac
      2010 and Quicken 2007 program. We are aware of the fact that Quicken Essential program has less features then Quicken
      2007 for Mac.
      Secondly, I would like to inform you that, we have not received any communication for launching of a new product for Ma.
      Though we have started receiving contacts over this concern from our customers. Once the program for Mac is release it
      would be published in the Quicken.com.
      I would appreciate if you could submit your feedback directly to the product suggestion link it is direct to the product
      development team.
      http://quicken.intuit.com/support/feedback/
      I hope this information will be helpful to you.
      If you require additional information or feel that the above resource(s) did not assist with supporting your issue, then
      please feel free to reply to this email.
      You can also contact Chat Support, by visiting this URL: https://quicken.custhelp.com/cgi-
      bin/quicken.cfg/php/enduser/chat.php
      Chat Support is available anytime, 24x7.
      To call phone support regarding this issue, you can visit the following URL and submit an incident post. This will give you a
      number to call the phone support:
      https://quicken.custhelp.com/app/contact/plvl1/win
      Phone support is available from 5AM - 5PM PST, Mon-Fri.
      Sincerely,
      Vivek
      Quicken Customer Care
    • Has anyone tried the Quicken 2007 upgrade to make it 'Lion' compatible?..  My general rule with Intuit Mac updates has been to wait as there are inevitably some serious bug issues, some resulting loss of data.  Anyone?..  Bueller?
    • I switched back from bank to Quicken 2007 for Lion as soon as it was released. There have been some issues but Intuit has been very responsive and released quick bug fixes. It seems they have a better attitude about Mac users and for the $14.95 cost for the update I am very pleased. I was disappointed in iBank responsiveness to user requests and the glacial change rate -- in the year I used it there were NO fixes of the serious deficiencies and usability issues. The conversion back to Quicken from iBank was less painful than going the other way was!

      iBank is a good product but it is not as useable or capable as Quicken 2007 was, and now is again. Time will tell.
    • Per 'Razmus' comment on 4/14/12: "I switched back from bank to Quicken 2007 for Lion as soon as it was released. There have been some issues but Intuit has been very responsive and released quick bug fixes. It seems they have a better attitude about Mac users and for the $14.95 cost for the update I am very pleased."

      I own Quicken 2007 (v 16.0.1 - R2), have used Quicken for 15+ years, and am prepared to go the same Quicken 'update' route. I use a MacBook Pro running Snow Leopard (Operating v 10.6.8). Where do I purchase the Quicken s/w update (did not find it on the Intuit site) and will what I purchase have the 'fixes' mentioned? Is the s/w update process straight forward? I plan on updating Quicken while still on Snow Leopard and then reverifying Quicken operability prior to upgrading to Lion. Is that the preferred approach?

      I really would appreciate any advice or assurances provided.
    • Miles0 - go here http://quicken.intuit.com/personal-finance-software/quicken-2007-osx-lion.jsp to purchase the Lion Compatible version, which is at the latest release (16.1.1) with the hot fix included.

      Many folks who this app on their OS 10.6 prior to upgrading to OS 10.7 in order to make sure they were seeing/getting what they expected.
    Cancel
    Miles - There was a bug where using One Step to download quotes caused a crash. I raised the issue and within two weeks and update was released that fixed the problem. There is a current bug (which I also saw in the PPC version) where a online transfer is sent but not only remains in the Outbox but is duplicated! IF you are not careful you send it again twice, then 4 times, then 8 times, ...! And, you cannot delete the transactions (this is what I remember from the PPC version).

    I have found no other problems with the Lion version.

    -- Carl
    • Well, this bites! I upgraded to Lion, upgraded to Quicken 2007 for Lion and have not been able to get it to open my old file, import a .qif file and spent 2 hours on live chat trying to make it work with no joy. I have the latest versions of both and am really getting fed up with this nonsense. I paid my money, why the hell doesn't it work? I guess I'll keep booting from my Snow Leopard back up and use Quicken in 10.6.8. RIDICULOUS!!!!
    • Pappy725 - if you could provide specifics about the problem you're having, you may be able to get better assistance than what was not accomplished by Quicken Support:

      * Are you getting an error message when trying to open your existing data file? - If so, what's the error?
      * What happens when you try to import a QIF - be as specific as possible?
    Cancel
    Lion won't allow for the installation of Rosetta (at least at this time, it won't), which would be required to run old, legacy apps on the latest/greatest OS.

    BTW, the best way to get to an Intuit developer is Submit Feedback - there aren't always Intuit employees on the forums.
    • Thank you for your response, Tamara, but you simply restated the problem!? Question: Will a full-featured, native version of Quicken for Mac be coming soon? Or do we have to forego an OS update just to run abandoned software (Quicken 2007) from Intuit?
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    Can't answer that for multiple reasons, but suffice it to say that there will not be a new version of Quicken For Mac that will coincide with the release of or is designed specifically for Lion.
    • Thanks Scotty and I agree completely! You should see what an abomination Quickbooks for Mac is compared to even old version of Quickbooks for PC. If you find a good alternative please post the information as after more than 20 years with Quicken I am ready for an alternative to Intuit and their BS!
    • I think it is time to leave Quicken if what Tamara said is right?  I am not going to forego upgrading my entire computer just to run one dead product (Quicken 2007 for Mac).  I just can't believe that Intuit is so stupid as to not upgrade this cash cow so Mac users (which there are many more today than in 2007) can use their flagship product.
    • It's surprising to me that Apple tolerates an infidel like Bill Campbell, Chairman and former CEO of Intuit, on Apple's board.  Why can't Campbell get his company to step up and support the Apple platform by releasing a serious Mac version of Quicken in Universal binary?  It's an embarrassment and Apple shouldn't stand for it.
    • And name one other major software maker for the Mac that has not converted long ago to Intel code? Even Microsloth eventually got in the game. I wish to hell there was an alternative to Quicken that integrates with my bank for downloads and bill pay!
    • If Quicken 2007 will never be updated or will not be updated in time for Lion's release, Intuit should be notifying its customers immediately. If we have registered our software, Intuit has our e-mail addresses. I think it unconscionable that we may be left scrambling to find an alternate program after upgrading to Lion and finding that we can't even open Quicken 2007 and our data files. It would cost Intuit nothing to provide us with that information and perhaps suggest a competitor's program that does what Quicken Essential does not do.

      That kind of customer service would be good for public relations. I may try to reach Intuit's marketing department with this comment.
    • Excellent point Susan! Let us know what happens...
    • I'm amazed that Intuit is taking this approach.  Biggest new thing in computers is the iPad, iPhone is big, MacOS is gaining market share - yet they think the customers in this market want a dumbed down version of Quicken rather than full featured.  Lion would have been a great opportunity to sell even a mediocre update to quicken 2007 and keep their customer base, instead they are going to funnel sales to iBank and other competitors.  What a missed opportunity.  Not sure why they can't have a common code base in the first place, finance software isn't like a gaming system, 75% of the code should be identical.
    • I imagine that when this gets out to the mainstream media (that Quicken 2007 and before won't work under MacOS 10.7 Lion), that there will be many people angry and calling Intuit customer support for help that the poor customer service technicians will not be able to provide.
    • Is there an alternative to Quicken for Mac? If so, I'll abandon Quicken like Intuit abandoned me. I too have been a long time customer, (since 1993) but apparently Intuit doesn't care.
    • It is very disapointing to see all these folks wanting Intuit to fix the Quicken for Mac to run on Lion.  There upgrade to Quicken Essentials was a fizzel.  I have looked at many substitutes for Quicken for Mac 2006 or 07 and have no useful candidates.  The only SW that came close is SEE Finance which properly imported Quicken QIF files, but the ease of use is similar to Quicken Essentials.  It is hard to beleive with all the smarts at Intuit, they couldn't port this to a compatible universal file format. If they can't or don't want to do that, Intuit should sell the rights to to Quicken 06-07 to an enterprizing SW engineer who would make a pile of $$.  Just make the end product have the same functionality as the current Quicken 2006 or 07 for the Mac.
    • VegasRick is dead-on. Bill Campbell, Chairman of Intuit, sits on Apple's Board YET he has the temerity to offer Quicken 2007 as the best solution for Apple!?!  Outrageous, insulting and irresponsible! The #1 best selling home accounting system is essentially NOT available on MAC. Quicken Essentials is NOT a real solution and we all know it.

      Apple claims it is "serious about becoming more mainstream" yet applies NO pressure on this man to get his act together and make versions of Quicken for the mac. We need Quicken 2011, then 2012 and so on! I blame Apple for NOT spending some of its $100 billion in cash to help their clearly unmotivated key software partners get on track. Yes we bought our macs because we like the way they look and the Apple culture, BUT IT NEEDS TO RUN SOFTWARE TOO!!!!

      So now we have Lion with NO quicken whatsoever. This is CRAZY! It's infuriating! It means we have to use 2007 programs and an old operating system now in order to use Quicken. Just astonishingly bad form all around!
    • While I realize (from a post above) that Intuit doesn't necessarily monitor this board, I've got to say that I could not be more annoyed, dissatisfied, and generally ticked off with any one company than Intuit.  I've bought Quicken products over the years as I went from PC to Mac to PC and back again to Mac.  I can't even calculate how much I've spent.  But for Quicken to decide to not support Quicken for Mac, and offer Quicken Essentials for Mac as an alternative ... this is ludicrous.  I've been testing out iBank, SEE, and Moneydance, and will probably use Moneydance.   I think that the Mac product group at Intuit -- if such a thing exists -- should be fired on the spot.  The guy who sold Mint to Intuit and then claimed he was going "fix" Quicken for Mac ... jerk.   I can't get off of Quicken quick enough.
    • THe latest from MacRumor is that Apple/Intuit are exploring embedding the necessary parts of Rosetta into Q2007 to enable it to run on Lion. There is doubt to the success but this would be one of the greatest kludges in the history of software! Intuit blames a custom internal database for the difficulty in porting to Intel. Let me see, Quicken for PC runs on Intel...hmmmmm. Seems to me that converting the Windoze-specific code to OSX would be a helluva lot simpler?

      Damn Intuit for being the only supplier of financial management software for Mac that has the ability to connect directly to my bank and credit cards for downloading and bill pay. I refuse to use the web to pay bills and download/import transactions but may have to give in and dump Q2007.

      -- Carl
    • When I ask Intuit directly, rather than rely on rumors, I get no answers.  E.g.,

      hello -- when will you be releasing a functional version of Quicken for the Mac? I use Turbotax -- every year. Can't use it with your current product. I invest. Can't use your current product. I pay bills online. Can't use your current product. Apple will be moving away from PowerPC code in a month. So will I. Let me know if you are releasing a Quicken that can actually work as well (or better) than 2007 does. I don't want to shop around for my replacement, but I don't want to feel abandoned, either. Please let me know you are on top of this and have great news for us Mac users this year. (No, I won't run Windows on my Mac :) )


      And their helpful reply:

      Thank you for contacting Quicken Customer Care.

      Based on my understanding, you want to know about the new Mac version for Lion Operating system (OS).

      Paul, unfortunately, Lion won't allow for the installation of Rosetta, which would be required to run old, legacy applications on the latest/greatest OS.

      The researching team are exploring future options for helping Mac customers manage their finances.

      Please refer this link for more information on the same:

      http://quicken.intuit.com/support/articles/getting-started/upgrading-and-conversion/8207.html

      We need your kind co-operation and help us understand how we can improve upon your experience.

      Paul, I really appreciate your patience, time and concern.

      Please feel free to reply to this email, we are here to help you on each and every step while using Quicken program, I would more than happy to assist you further.

      You can also contact Chat Support, by visiting this URL - https://quicken.custhelp.com/cgi-bin/quicken.cfg/php/enduser/chat.php
      Chat Support is available 24x7.

      To call phone support regarding this issue, you can visit the following URL and submit an incident post. This will give you a number to call the phone support:

      https://quicken.custhelp.com/app/contact/plvl1/win

      Phone support is available from 5AM - 5PM PST, Mon-Fri.

      Sincerely,

      Anurag K.
      Quicken Customer Care.



      So that is the extent of their knowledge.  Does anyone recall the old Lili Tomlin skit where she was the Laughin operator?  "We're the phone company.  We don't care.  We don't have to."    Well, I just spent an hour importing my Quicken 2007 data QIF into iBank, and playing with it.  I'll have to get used to the interface, but it seems to do all I need for my work.  Except integrate with Turbotax.  Oh wait, Intuit's own current Mac products don't work with their own Turbotax for the Mac, either.  I can keep using my Powerbook, or I can move along as this company clearly doesn't want my money anymore.
    • Below is a comment posted earlier today regarding MacPowerUsers latest podcast called Getting Ready for Lion. Pretty well sums up what I think about Intuit after being a loyal customer who upgraded every Quicken for Mac program through to Quicken 2007 after which time, as I state below, Intuit started treating the Apple community as a spittoon.

      "A comment or footnote to Jeffrey Fisher's post July 1, 2011. I tried going the Parallels/Quicken gambit for the same reason. More than a decade of financial data tied to Quicken plus its ease of use with Turbo Tax for my tax estimate guessing. I found converting Quicken 2007 data file to a PC Quicken program next to impossible and quite frustrating. To see what's in store for you if you try this route, go to Quicken's web site and in Support search Transfer Quicken 2007 to PC Quicken. You will see that over the past six or so years, Intuit has spent nothing to help us Apple users with this process as well. If Jeffery has done the conversion, I'd appreciate knowing how much time it took him to make the conversion.

      I've also tried all the other Mac Quicken-like programs none are Quicken's equal. The best I've found is iBank. It's published by a true Mac devotee. The 2007 Quicken Export and iBank Import process is seamless. I can download all bank and credit card transactions just as in Quicken and my stash of Quicken voucher checks print perfectly using iBank's voucher check default preset.

      iBank doesn't have Quicken's Report functionality or Bill-Pay but I can live with it. At the end of the day, I agree completely with David Sparks. I am better off with a Mac software publisher rather than a PC developer who treats the Mac world like a spittoon.

      Just look what Intuit did to those people who decided to shift to the joke product Quicken Essentials. You can't easily move from Quicken Essentials to iBank. Why? Because when Intuit developed Quicken Essentials, Intuit created a non-giff proprietary export system thereby essentially locking down a customer's data in Quicken data bases unless that customer spends a lot of time/money working through a comma delimited export.

      I understand Apple and Intuit are negotiating a license for Intuit to use part of Rosetta to dump into a Quicken 2007 upgrade. Even if this deal were done today; my guess is Quicken 2007 won't be Lion-ready until the end of the year.

      My bet is that if Intuit does something like this and I upgrade, they will put my database on lockdown just as they would have done had I upgraded to Quicken Essentials."

      By the way, I have confirmation from iBank's publisher that iBank is solidly running on the latest Lion beta.
    • I have become very disillusioned with Intuit. The number of mac users is growing while the PC market is essentially flat (see Job's announcement at MacWorld). However Intuit has done nothing to improve Quicken. I have been using Quicken since it came out. I tried "essentials" which essentially had nothing worth using and I sent it back for a refund. Now I find that Quicken 2007 (4 years old - guys!!!) will not work with Lion. It looks to me that I am going to have to find another program. It saddens me to have to give up on Quicken, but I have to move with the times even if Intuit doesn't think that they need to move. Any suggestions as to a program for Mac that will do what Quicken does, but will work with the coming new operating system??
    • With Intuit's recent announcement that users of Quicken for Mac 2007 cannot upgrade to Mac OS Lion they have all but abandoned the Mac user community. Quicken Essentials for Mac without the ability to track investments is a toy.

      Intuit's "bury their head in the sand" response speaks volumes about their committment to the Mac User Community

      I am beyond disappointed
    • I am tired of Intuit's lack of support and this mornings email has confirmed it is time to give it up. I am looking at MoneyDance. Is anyone familiar with it?
      Scott
    • I had considered the unsavory solution of Parallels/Quicken PC (unsavory since I have to buy more Intuit software) but from the comments above about the port, that is truly a non-starter. I did try iBank and found it very nice but lacking BillPay is a killer. Is anyone in touch with them and have any insight into whether thay can add a BillPay feature?
    • The article published on 7/5 doesn't address the key issue of Quicken for Mac. Quicken Essentials is not the robust program I expect as a very long time user of Quicken that migrated to Mac. With more and more people changing platforms why leave us in the dust and swearing? Do you really expect us to have two computers just for Quicken? This is an awesome program with a dedicated following - who will fill it if not Quicken? You indicate wanting to support Apple products - but why limit it to iPad's and Phone's? People that have Mac's have those accessories IN ADDITION to their main computers - not in lieu of them. And Apple is making us upgrade - it won't be an option for much more than a year - we can see it in the wind.

      Give us a real solution or tell us to move on - don't leave us hanging with hope. Be the honest corporation I've come to admire and respect. It comes down to the one question - Will you produce Quicken for Mac 2012 or won't you?

      I sent this to Intuit and am posting everywhere I can find.....
    • Again, Intuit has screwed us Mac users, but this time they have really screwed us. Now I can't use Q2006 if I go to Lion?! OK, I understand the reason why, but their list of options is laughable. Let's see...

      1. Try Quicken Essentials for Mac - Yes, try our program that we couldn't get you to buy for the last 1&1/2 years because it is too dumbed down for your needs. Look! 50% off! From what I see of its capabilities, I wouldn't take it for free. If I can't use it for my needs, then who cares if it is on sale?

      2. Try Mint.com - see answer 1. Not enough capability for us Q2006/Q2007 users that require investment tracking.

      3. Move to Quicken Windows - OK, I always knew that I had this in my back pocket (or thought I knew) in case something like this happened. My understanding is that the Windows version can do everything that Q2007 can do and probably more at this point. But again, now Intuit has screw us out of this option too. You CAN"T import your investment transaction history?! Are you kidding me?! I have been using Quicken since 1991, so I have 20 years of investment transactions over tons of accounts. You want me to manually re-enter 20 years of 401k account transactions?!!!! I love the line "This option is ideal if you use Quicken to track investments." Ummm, no, it is not if you can't import the investment transactions...in fact, I would call that the antithesis of ideal!

      This company has no freaking clue what they are doing!!!!! And I am so glad their coders are working on an iPad version instead of working on our problem.

      OK, can anybody tell me if the alternatives (iBank, SEE, Moneydance) handle the investment tracking like Q2007 can? I actually don't care about downloading the transactions. I just want to be able to load in my 20 years of existing transactions and I will manually enter in new transactions as I always have.
    • Answering synth's question posted 07/06/11. iBank imported my 20 years of investment transactions without a hitch.
    • Looks like iBank is going to be our best option. Though I've yet to try it, I'm increasingly confident we'll all be just fine away from Intuit. I've been following iBank for six months and it seems those who switch from Quicken are very happy. We will be too.

      Too bad about Quicken. Seems now that it is like an old friend that has moved far away. But that is life. Time to move on with ours.
    • Just received the email from Intuit about the great options available to us Q2007 users when switching to Lion. How very gracious of them to offer us 50% on a worthless piece of trash like Essentials. And, moving my entire financial bookkeeping activities to my iPad or iPhone sounds like a great option! I wonder why they didn't offer me a discount on Quicken PC? Probably would have cut into a real revenue stream unlike the one they have for Essentials.

      Dear Intuit CEO, GO TO HELL! (That was the substance of my feedback to them)

      If I have to give up BillPay after 20 years with Quicken as I switch to iBank -- from a company that actually cares about their customers and the Mac community -- it is a small price to pay for my inconvenience. I will support iBank with all the enthusiasm I can muster!

      And one more thing Intuit, even if you fix Q2007, I ain't coming back! Once burned, twice shy...
    • I agree with Razmus. I don't trust Intuit. Per my comment above that I submitted circa July 1 . If Intuit licenses Rosetta from Apple and republishes Quicken 2007, my bet is Intuit will limit exports to their proretary format to lock a user's data up.just as they have done to the people who have foolishy switched to Quicken Essentials. This is why Essetials users cannot easily move to iBank whereas us Quicken 2007 can.

      I'll add that Intuit won't be selling me any more TurboTax or papergoods either.
    • I spent the morning moving to iBank including my investments, direct downloads, and financial history from 1983. I found the experience painless given a bit of learning curve. After some customization with groups, smart accounts, and other nice features, I am very pleased! I give up BillPay but it is on their list and may find its way into a future update. I had to recreate loans (may be my error though as I had a choice on import to assign the account type), scheduled transactions (painless) and some memorized transactions (easier than Quicken). I lose classes and miss the date entry shortcuts (t == today, etc) but their support team is interested and responsive. Cost me $59.99 and I could integrate with my iPhone if I want for a $4.99 app.

      In switching to my bank website for bill pay I even found some nice features there that make the pain even less!

      All in all, goodbye Quicken and Intuit -- your lousy support and concern for my business will not be missed! I heartily encourage everyone to give iBank a look and they even give a 30-day trial and money back guarantee.

      Now, on to Lion next week! Intuit, kiss my ass goodbye!

      Regards all,
          Carl

      PS - My security question below is "What is the opposite of happy?" It won't accept 'Quicken 2007' as the correct answer!
    • Thanks so much to all who have done some research on other programs to replace Quicken.  I've just checked out iBank & think that's what I will be using from now on.  Apparently Intuit has done nothing to bring Quicken for the Mac up to date for the last 4 years.  I received a very misleading mailing a year or so ago which made it sound as if Quicken Essentials was an update to Quicken for the Mac.  I totally regret the money I gave Intuit to buy Quicken Essentials.  Quicken Essentials had no where near the functionality of Quicken for the Mac & it was a total waste of money.  Unfortunately I only discovered this after spending an enormous amount of time, with many problems, transferring my data to Essentials.  
      I have been really upset since receiving the mail from Intuit saying that Quicken will not be compatible with Lion.  I've written a few times & what they recommend is totally crazy - Dual-Boot, which apparently is a way to keep two different operating systems on the Mac or use Parallels.  I certainly don't want to give up space on my hard drive for a second operating system just so I can run Quicken!  And since I run no Windows programs at all, I also don't want to have to use Parallels & give up hard drive space for that.  I've been using Quicken since 1992 & now I really resent every penny that I've given to Intuit, since obviously they don't care at all about Mac customers.
      So I will be leaving Intuit behind after all these years.  iBank for me!
    • The things I depend on my Mac for and my iPhone for, no longer function.  There is no tech support at Apple that is worth my time.  My iPhone doesn't sync, I've had to switch to Google calendars to keep things working... Now this thing with intuit... Windows still supports direct pay and non double entry with Quicken.  I have been doing direct connect for a long time, even before Windows.  I do not want to go back to the 80's.  iBank is great if you don't want to Do Direct connect with your bank as far as entering electronic payments.  Quicken 2007 works great.  I'm sure the Windows version will be good.  If I can still enter an electronic payment through my financial software I will go with the Operating Platform that supports it.  If that is WIndows and only windows, then, I don't have a choice.

      I bought my first iPhone the first day they sold I have an iPhone 4 now.  I have two Macs.  I have Apple TV.  I am an Apple Stock Holder.  

      In the future it looks as though I will have Windows systems and non Apple Products and no more apple Stock.  If it doesn't work, I have no choice, I must get rid of it.  I have had a computer since the first TRS-80. Been Online for almost as long...  "XYZZY"
    • So, I upgraded to Lion today and had no clue my Quicken 2007 wouldn't work -- so now what do I do? Looks like iBank is the alternative, but how to I get to my files? Can anyone help?
    • Count me among the former Q2007 users who have decided to stop complaining about Intuit and just switch to iBank. I tried SEE and several others over the past month or so, and found IBank to work best for me. Your mileage might vary. I use my bank for bill pay, so I don't miss that. I like the way it handles categories. Reports are a little funny but I can still click on items to see details. My investment portfolio, retirement accounts, etc. work fine, and I can download transactions for all of them directly into iBank (the list of supported institutions is pretty good.) Also, I can export in several different formats if need to. Reconciling accounts is a little different than Quicken but works just fine. Also, it does auto backups and date stamps each one which I find convenient. Haven't tried the iPhone app but it's an interesting idea.

      On the down side - I did have a few problems when I converted my data, and I had to go through my accounts to find"orphan" transactions, remove some duplicates, etc. Took me a couple of hours and now all is well. Also, I find the program a bit sluggish under Snow Leopard. I'm curious to see if it performs better under Lion.

      I exported my Q2007 data into a QIF file  so that I could import into different programs and try them side by side for testing. I have saved a copy of that file in case I ever need it. Has a lot of historical information and I recommend everyone do an export and keep that file just in case.

      Also don't expect the transition to be completely seamless. You will be using a new program that does things a bit differently, I used Quicken for many years and got to the point where I was able to do pretty much whatever I wanted with it. Now I am using  new program and I realize it may take a little while to get completely comfortable with it. But with Quicken finally out of the Mac market, the developers of these new offerings have a real reason to invest and improve things quickly. I'm not looking back.
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