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Paul in Ohio
Quicken Deluxe 1998
8:56 am PDT May 21, 2011
How do I re-download QW2011?
Running a diagnostic tool on my present comptuer shows that the hard drive is likely to fail soon. I have a new computer and need to re-download Quicken onto the new one. How do I do it?
9:00 am PDT May 21, 2011
If you haven't already, you may want to review:
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2:16 am PDT November 5, 2011
Sherlock, I am planning to reformat my compurter and will need download my Quicken 2011 Rental Property Manager again. I followed your suggestion, got to my account, but it told me I had no downloads or unlocks associated with my account. I'm sure I am overlooking something simple, what would be your next suggestion?
3:25 am PDT November 5, 2011
After wasting almost 2 hours of my precious time, I went to Quicken Help and Support and asked my re-install-after reformat-question through the "Live Chat" option. It took me only 13 seconds to get some help. I clearly stated my problem, provided my ID and almost immediately a new download was added to my account with instructions on how to proceed. The 'chat assistant' also suggested I save first, burn to CD, flash or external drive (love my clickfree!) so I will have a hard copy if I need it again.
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