Can't get 2013 to register.

 It goes through the registration process but when I click the "Finish" button the registration window clears of text and freezes. It won't close and the only way to close it is to use Task Manager to end the program.


1 person found this helpful

I just went through a frustrating call to Customer Service in India regarding this same registration problem.  C/S never acknowledge that their software has a bug, and never actually fixed the registration problem.  Instead, she had me click on the tools menu, then hold down the shift and ctrl key at the same time, then clicked on one step update ... a pop up window asked if I wanted to bypass registration?  I answered yes.  I then clicked on one step update again, and I was able to update my accounts from my bank.

So no fix ... just a work around!  And another realization that it is so sad that our jobs are going to India!
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