Importing QFX into quicken

My am using WinXP Pro and usually use either IE or Chrome for my browser. I downloaded the QFX file of bank transactions, but when I go to the folder, the file is not visible. Do not see it when I browse through Quicken 2012 attempting to inport. When back and imported the QIF instead. This is visible, but then I get an error message from Quicken 2012 that I cannot import this kind of file into a checking acct (which sucks since I could in my older version of Quicken). So, I figure I am missing a step somewhere, but cannot seem to figure it out. Just to add interest, I posted this question yesterday and it disappeared. So, hope I can get a response this time.
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  • Asked by PegK
  • Quicken Deluxe 2012
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Answer

The OL-221 error is what you would get if you were trying to download into an older, non-supported version of the software (2008 & earlier) or for some reason your financial institution is not being recognized as a "member in good standing with their Quicken d/l license" when it should be.  Since you are running Q'2012, the former is not the problem.
This is one of those times that you need to contact Customer Support at:
https://quicken.custhelp.com/app/contact/plvl1/94
Answer the four drop down questions, your choice of contact method is shown below.
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