Express Web Connect & Wells Fargo after upgrading Quicken 2012 to Release R3

I'm unable to connect to Wells Fargo using Express web connect... Just upgraded from Quicken 2010 Premier to Quicken 2012. Everything was working fine. Then, I upgraded to Release R3 and my Wells Fargo Bank accounts could not be updated using Express WC.

I've tried deactivating the accts., I've used Web connect, changed my Wells Fargo userID & password, etc. Web connect works fine, but I prefer Express WC.

So I created a blank Quicken data file and tried Express Web connect... I was able to connect & download transactions from all my Wells Fargo accounts (90 days) into newly created Quicken accounts in my NEW Quicken file...

What's the deal? Is Wells Fargo (or Quicken) forcing me to use the $9.95 /month Direct Connect option? Or perhaps there is a bug in the R3 update...

Answer

2 people found this helpful

We have resolved some server-side defects that produced a CC-501 with EWC; we have a couple others still Work In Progress to be implemented when code & testing is completed.  To determine if you're experiencing one of these TBD or one of the Resolved that require an additional step on your part, please contact Quicken Support so we can collect the OFX & Connlog files for review to cause & solution of your error.  CC-501 is a catch-all error, that can apply to many internal error codes, some that can be resolved by scripting; Quicken Support can get your case escalated to the appropriate resolving team.

BTW, nobody is forcing Wells Fargo customers to use Direct Connect, which is why we offer the EWC method as an alternative.  HTH.
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Quicken Tamara , Quicken Beta Manager
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